STADEMOS - MEDITERRANEAN HOTEL - RECEPTIONIST (GREEK SPEAKING)

Summary

Stademos Hotels Ltd is seeking to recruit a RECEPTIONIST – GREEK SPEAKING for the 4* Mediterranean Hotel in Limassol.

Additional Description

Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit a Receptionist – Greek Speaking for the 4* Mediterranean Hotel in Limassol.

At Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic, and willing to learn.

We foster a team culture, thrive on challenges, and always aim to provide our guests with excellence in service, in an environment of tranquillity, well-being, and hospitality at its best, where our people feel proud to belong.

We offer opportunities for future advancement and skill development through continuous training programmes, both in Cyprus and abroad, while at the same time encouraging initiative and rewarding results.

JOB PURPOSE

The Receptionist – Greek Speaking will be responsible for providing a warm and professional welcome to hotel guests, ensuring efficient front desk operations and delivering high-quality customer service at all times. He/she will handle guest check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth communication between departments, in accordance with Hotel policies, procedures, and standards.

DUTIES & RESPONSIBILITIES:

• To ensure all reception duties are carried out in accordance with Hotel procedures and standards.
• To welcome guests in a friendly and professional manner and assist with check-in and check-out procedures.
• To handle guest reservations, room allocations, and updates accurately using the hotel system.
• To respond promptly and politely to guest requests, inquiries, and complaints, ensuring guest satisfaction.
• To provide information about hotel services, facilities, and local attractions.
• To handle phone calls, emails, and messages professionally and efficiently.
• To coordinate with housekeeping and other departments to ensure smooth guest operations.
• To manage cash handling, billing, and payment procedures accurately.
• To ensure the reception area is clean, organized, and presentable at all times.

BENEFITS:

• An attractive remuneration package based on qualifications and experience
• Career progression opportunities
• Continuous training and professional development

REQUIRED QUALIFICATIONS AND SKILLS:

• Graduate from Lyceum or secondary school
• Previous experience in a similar receptionist or front desk role will be considered an advantage
• Fluent Greek language (spoken and written) is required
• Good knowledge of English; additional languages will be considered an advantage
• Strong communication and customer service skills
• Pleasant personality, polite, reliable, and responsible
• Ability to work in a team and handle guests professionally
  
  

Due to work permit restrictions, only EU candidates are eligible to apply.

All applications will be treated with the strictest confidentiality.

Interested applicants should apply directly to [email protected] 

Kindly note that only successful candidates will be contacted.