AMARA, 5-star Hotel, in Limassol Cyprus is seeking to recruit an Assistant Restaurant Manager, for Ristorante Locatelli.
At AMARA we consider our people as the most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to grow.
We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.
We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encouraging initiatives and rewarding results.
Purpose of Position:
The Assistant Restaurant Manager will supervise and ensure the smooth running of the department’s operations, in the most efficient and effective manner, delivering the highest possible standards of service to all guests, through the effective development, management and leadership of the department’ human resources, equipment and provisions; the Assistant Restaurant Manager will also be pro-active in maintaining and/or improving department profitability in accordance with the Hotel policies, procedures and standards
Key Accountabilities:
- Deputise the Restaurant Manager in their absence
- Manage all day-to-day department operations within budgeted guidelines and to the highest standards, monitor and strive for continuous improvement at all times
- Ensure and monitor staffing levels and that rotas are in line with revenue according to business levels, staff needs, new starters/leavers, labor standards and appropriately control labor costs
- Ensure the daily supervision of all subordinates ensuring that their working times, grooming, clothing, actions, duties and opening & closing duties, set ups, cleanings and other before, during and after preparations, are completed in accordance with the pre-set procedures
- Assist in establishing targets, KPI’s, schedules, policies and procedures ensuring the team achieves the objectives and tasks essentials to the efficient and effective departmental operations
- Co-ordinate resources to ensure that all possible issues are efficiently resolved
- Preserve excellent levels of customer service; interact with all guests; sense, identify and anticipate customer needs; quickly respond to maximum satisfaction; seek/action/learn from customer feedback; develop/maintain the files of compiled guest preferences, and report upward and downward should a guest not be content with their experience
- Assist in leading the team by attracting, recruiting, training, appraising, developing and planning succession of talented personnel; nurture an ownership environment with emphasis in motivation and teamwork
- Have a complete understanding of all department operations, the geographical layout and the exact whereabouts and functioning of all equipment of an operational nature,
Benefits:
Attractive remuneration package based on qualifications and experience