St Raphael Resort & Marina - Receptionist B

Job Description

Job Overview

Receptionist B will handle guest arrivals and departures and ensure the smooth operation of the reception desk during assigned shifts. He/she will deliver excellent guest service and support Receptionist A and Head Receptionist in maintaining operational standards.

Main Responsibilities & Duties

·       Welcome and greet guests in a professional and friendly manner.

·       Handle check-in and check-out procedures efficiently.

·       Maintain organized and clean workstation.

·       Execute daily Front Office procedures according to Resort standards.

·       Respond promptly to guest requests and communicate effectively with other departments.

·       Assist with special guest requests and room preparations.

·       Handle guest concerns and report complex matters to senior staff.

·       Provide accurate information about Resort facilities and local attractions.

·       Review guest accounts during check-out.

·       Promote Resort facilities and apply upselling techniques.

·       Inform Housekeeping regarding early arrivals and late departures.

·       Always follow safety and operational procedures.

Qualifications & Experience

·       Must speak and write Greek and English very well. Russian will be considered an advantage.

·       Minimum 2–3 years’ experience in Hospitality industry.

·       Experience in a Front Office position in a 4- or 5-Star Hotel/Resort will be considered an advantage.

·       Familiarity with hotel reservation systems.

·       Knowledge of online travel platforms (Booking, TripAdvisor, etc.).

·       EU passport holders are essential.

Personal Characteristics

·       Pleasant and friendly personality, fair, honest reliable and polite.

·       Ability to multitask, work in a fast-paced environment.

·       Very good communication skills.

·       Working quickly without compromising quality

·       Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.

Remuneration package

·       Competitive salary according to skills and experience.

·       Strong collaborative and professional development environment

·       2 meals per day.

If this sounds like you, please forward your CV to [email protected]

All applications will be treated with strict confidence. CVs and personal data will keep secured and will only be stored for current or future employment purposes.

With the end of the tourist season there is possibility for permanent employment

Only applicants that meet the above criteria will be considered and contacted.

We care for our people, and we want them to Radiate Kindness

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at [email protected].