Amara Hotel invites talents to apply for the position of Spa Manager, and join our team.
At Amara we consider our people as the most valuable contributor to our success, which is why we only welcome professionals who are passionate, enthusiastic and willing to grow their career.
We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.
We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encouraging initiatives and rewarding results.
JOB PURPOSE:
The Spa Manager leads the overall Spa strategy, securing the vision and core values of the company. Will ensure that all Spa day-to-day operations run smoothly, and in the most efficient and effective manner, delivering the highest possible quality and standards of service to all guests, through the effective development, management and leadership of the Spa human resources, equipment and provisions. Will also be proactive in maintaining and improving profitability in accordance with policies, procedures and standards.
DUTIES & RESPONSIBILITIES:
Manage all day-to-day Spa operations within budgeted guidelines and to the highest standards, coordinating resources to ensure that all possible issues are efficiently resolved.
Ability to plan and deliver against an agreed set of targets and being pro-active in maintaining and improving profitability in accordance with the Company’s policies, procedures and standards.
Establish targets, KPI’s, schedules, policies and procedures ensuring the team achieves the objectives and tasks, essential to the efficient and effective operation.
Lead the team by attracting, recruiting, training, appraising, developing and planning succession of talented personnel; nurture an ownership environment with emphasis in motivation and teamwork.
BENEFITS:
Attractive remuneration package based on qualifications and experience.
REQUIRED QUALIFICATIONS AND SKILLS:
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Minimum five years of Spa experience in a luxury hotel.
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Bachelor’s degree (or diploma) in Spa Management or in Hospitality Management.
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Advanced knowledge of Microsoft office, and related operation software programs.
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Strong management and leadership skills, with excellent organization, problem solving and analytical skills.
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Extremely guest focused and service minded.
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Excellent interpersonal and communication skills (verbal and written).
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Fluent English. Knowledge of additional languages will be considered an advantage.