PARKLANE RESORT & SPA - Bellman

Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working Bellman.

About Parklane

Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad..

Duties & Responsibilities

• Greet and escort guests to rooms.
• Open doors and assist guests/visitors entering and leaving property.
• Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Transport guest luggage to and from guest rooms and/or designated bell area.
• Assist with luggage storage and retrieval.
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
• Supply guests with directions.
• Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
• Communicate parking procedures to guests/visitors.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect. Support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 23 kg without assistance.
• Assist with moving, lifting, carrying, and placing of objects weighing more than 34 kg.
• Stand, sit, or walk for an extended period or for an entire work shift.
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
• Read and visually verify information in a variety of formats (e. g., small print).
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move over sloping, uneven, or slippery surfaces and steps.
• Move up and down stairs and/or service ramps.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Maintain awareness of undesirable persons on property premises.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• High school graduate or equivalent.
• 2+ years’ prior experience in the Hospitality Industry in 4- or 5-star Hotels in the same or similar position
• Excellent Knowledge of English Language (Greek & Russian Language is a plus)
• Excellent Communication Skills
• Physically agile and able to stand for extended periods
• Pleasant Personality
• Customer-centric

Benefits

• Competitive remuneration package
• Career Growth, Training programs and professional development
• Free meals during shift
• Participation in the company’s staff events and rewards for achievements
• Discount Card for various shops, restaurants and occasional vouchers
• Referral bonus

Apply by sending your CV at the strictest confidence at [email protected]

Kindly note that only shortlisted candidates will be contacted.