Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working, and ambitious professional Housekeeping Coordinator.
About Parklane
Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.
Position Overview
To ensure efficient and effective communication between the housekeeping office, floor supervisors, guests and other departments. Complete departmental administration and maintain records as directed.
Key responsibilities
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Αct as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk and maintenance.
- Prepare and distribute assignment sheets/workboards to Housekeeping staff.
- Record, monitor, and update list of 'Do Not Disturb' rooms.
- Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.
- Complete required housekeeping paperwork.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
- Ensure adherence to quality expectations and standards.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely.
- Enter and locate work-related information using computers.
- Stand, sit, or walk for an extended period.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 4.5 kg without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
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High School Diploma
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2+ years’ experience in any housekeeping role in 4- or 5-star Hotels
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Excellent Knowledge of English Language
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Excellent Communication and Organizational Skills
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Have a pleasant and helpful manner
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Excellent knowledge of MS Office (especially Excel, Word, Outlook)
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Excellent knowledge of Hotel Property Management Software
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Customer-centric
An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.
Benefits
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Competitive remuneration package.
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Career Growth, Training programs and professional development.
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Free meals during shift.
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Participation in the company’s staff events and rewards for achievements.
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Discount Card for various shops, restaurants and occasional vouchers.
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Referral bonus.
Appy by sending your CV at the strictest confidence at [email protected]
Kindly note that only shortlisted candidates will be contacted