Parklane, a Luxury Collection Resort & Spa - Loss Prevention Officer
Job Description
DUTIES & RESPONSIBILITIES
Patrol all areas of the property; secure rooms; assist guests with room access.
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
Monitor Closed Circuit Televisions and alarm systems.
Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations.
Respond to accidents, contact EMS or administer first aid/CPR as required.
Maintain confidentiality of reports/documents, release information to authorized individuals.
Defuse disturbances in accordance with company policies and procedures.
Resolve safety hazard situations.
Handle all interruptions and complaints and escort unwelcome persons from the property.
Ensure compliance with alcoholic beverage control laws.
Call for assistance using proper code responses.
Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
QUALIFICATIONS
High- school education is required.
Security License is required
1 or 2+ years’ experience in the same position in a hotel environment
Good understanding of English Language, both oral and written.
Customer centric
Good communication skills.
Please send your CV to [email protected]
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at [email protected].