DUTIES & RESPONSIBILITIES

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
Offer guests amenities such as water, juice, or heated neck pillows.
Answer questions about general property information and amenities.
Escort guests to and from treatment rooms.
Check computer for updates and changes to schedule regularly throughout the day.
Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
Dispose of trash and dirty linens in the proper area.
Secure supplies and equipment at the end of each shift.
Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.
Anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.

QUALIFICATIONS

1+ years’ experience in similar position as Spa Receptionist or Previous customer related experience
Excellent Knowledge of English Language (Greek & Russian Language is a plus) § Excellent Communication and Organizational Skills
Excellent knowledge of MS Office (especially Excel, Word, Outlook)
Pleasant Personality
Customer-centric

Parklane, a Luxury Collection Resort & Spa, Limassol - Spa Receptionist