Parklane, a Luxury Collection Resort & Spa - Health Club Receptionist
Job Description
ABOUT US
Parklane, a Luxury Collection Resort & Spa, a member of Marriott International is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar.
The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.
DUTIES & RESPONSIBILITIES
To deal with reservations, taking bookings and special requirements. To achieve optimum utilization of facilities.
Operate Systems and deal with messages and enquiries when required, to the company standard.
To welcome guests on arrival to required standard, and ensure their details are entered into the computer correctly and efficiently.
To promote the Health Club ambience for members and visitors to increase the appeal of the Health Club. To help organize and co-ordinate Health Club social activities.
To liaise with the health club supervisor on a regular basis regarding any administrative or special duties. Attending team meetings when required.
To ensure that a high level of customer care is maintained always, especially when under pressure.
To always adhere to Health Club rules.
To ensure that cashing up procedures are always adhered to, ensuring that all money and charges are correctly balanced, security checks are made according to Company procedures.
Ensure cleanliness of area and to take ownership of reception.
Required to check changing areas on a regular basis.
Monitoring reception policies and procedures & working directly with Health Club Supervisor.
Ensure the best quality service advice and information is available.
Ensuring that changing areas, showers, poolside, steam room and sauna are clean and tidy always.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
QUALIFICATIONS
1+ years’ experience in similar position as Receptionist or Previous customer related experience
Excellent Knowledge of English Language (Greek & Russian Language is a plus)
Excellent Communication and Organizational Skills
Excellent knowledge of MS Office (especially Excel, Word, Outlook)
Pleasant Personality
Customer-centric
BENEFITS
Competitive remuneration package.
Training programs, to promote career growth and professional development.
Free meals provided during shifts.
Participation in the company’s staff events and rewards for achievements.
Discount Card for various shops, restaurants and occasional vouchers.
Referral bonus scheme.
Please send CVs to [email protected]