Parklane, a Luxury Collection Resort & Spa - Bellman
Job Description
Duties & Responsibilities
Greet and escort guests to rooms.
Open doors and assist guests/visitors entering and leaving property.
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist with luggage storage and retrieval.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect. Support team to reach common goals.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 23 kg without assistance.
Assist with moving, lifting, carrying, and placing of objects weighing more than 34 kg.
Stand, sit, or walk for an extended period or for an entire work shift.
Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
Read and visually verify information in a variety of formats (e. g., small print).
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Welcome and acknowledge all guests according to company standards.
Qualifications
High school graduate or equivalent.
2+ years’ prior experience in the Hospitality Industry in 4- or 5-star Hotels in the same or similar position
Excellent Knowledge of English Language (Greek & Russian Language is a plus)
Excellent Communication Skills
Physically agile and able to stand for extended periods
Pleasant Personality
Benefits
Competitive remuneration package
Career Growth, Training programs and professional development
Free meals during shift
Participation in the company’s staff events and rewards for achievements
Discount Card for various shops, restaurants and occasional vouchers
Referral bonus
Apply by sending your CV at the strictest confidence at [email protected]