AMARA, 5-star Hotel, in Limassol Cyprus is seeking to recruit a Fitness Instructor.
At AMARA we consider our people as the most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to grow.
We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.
We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encouraging initiatives and rewarding results.
JOB PURPOSE:
The Fitness Instructor will carry out Health Club and Gym activities and duties, in most efficient and effective manner,
delivering the highest possible standards of service to all guests (internal and external of the Hotel); the Fitness Instructor
will also be pro-active in maintaining and/or improving department profitability in accordance with Hotel policies, procedures and standards.
KEY ACCOUNTABILITIES:
- Implement and train the correct standards, monitor and strive for continuous improvement,
- Have a complete understanding of all Health Club and Gym operations, the geographical layout and the exact whereabouts and functioning of all equipment of an operational nature,
- Preserve excellent levels of internal and external customer service; interact with all guests; sense, identify and anticipate customer needs; quickly respond to maximum satisfaction; seek/action/learn from customer feedback; develop/maintain the files of compiled guest preferences, and report upward and downward should a guest not be content with their experience,
- Demonstrate thorough knowledge and ability in: the execution of all correct standards, their required daily work, the etiquette while dealing with guests and people, facilities, services, equipment, floor lay outs, treatments & classes, packages & prices, limited items, brands and all products including methods of preparation, presentation, delivery, cleanliness and service; monitor and strive for continuous improvement at all times,
- Ensure all guests using the Spa and sport facilities follow the rules and regulations set by the Hotel,
- Confidently communicate/merchandise/recommend/advise on all facilities, products and services to guests using sales techniques to maximise revenues,
- Monitor the activities of the department by actively participating in the operations, be vigilantly attentive to details, produce quality and standards,
- Assist with stock counts and ensure that at all times the department and staff have adequate supplies of equipment, resources and provisions,
- Ensure awareness of the department' costs, identify reasons and take appropriate action,
- Inspect all Health Club and sport facilities front and back areas daily to ensure upmost cleanliness, physical condition and functioning equipment,
BENEFITS:
Attractive remuneration package based on qualifications and experience.
REQUIRED QUALIFICATIONS AND SKILLS:
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Degree in relevant field
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Previous Work Experience
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Fluent in English language. Additional foreign languages will be considered an advantage.
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Highest standards of honesty, integrity, politeness, discretion, fairness and approach.
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Pleasant personality, highly self-confident, self-motivated, goal-orientated, competitive, results-driven.
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Culturally sensitive and adaptable.
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Excellent team player with outstanding interpersonal and communication skills.
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EU passport holder.
Due to work permit restrictions, only EU candidates are eligible to apply.
All applications will be treated with the strictest of confidentiality.