ELISIUM HOTEL - MINI BAR ATTENDANT

Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit a Mini Bar Attendant for the 5* Elysium Hotel in Paphos.

At Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to learn.

We foster a team culture, thrive on challenges and always aim to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.

JOB PURPOSE

The Mini Bar Attendant will replenish and maintain the stock of drinks in the guests' rooms mini bars, keeping them clean and charge guests’ bills correctly, and this in the most efficient and effective manner. He/she will also help with the set ups, up-keep and running of the operations during Seminars and Conferences, deliver the highest possible standards of service. He/she will also be pro-active in maintaining and/or improving the Room Service’ profitability in accordance with Hotel policies, procedures and standards.

DUTIES & RESPONSIBILITIES:

• To understand who are the customers, both external (Hotel guests) and internal (all Hotel employees), their expectations and needs, establish and maintain relationship/rapport through service and over the long term.
• To implement the Hotel’s Internal Operating Regulations on the basis of the Employee’s Handbook.
• To know, implement and participate in the Hotel’s vision and objectives as described in the written procedures of the Hotel.
• To participate in the building of an efficient team of employees by taking an active interest in each other’s welfare, safety and development.
• To report for duty punctually wearing the correct uniform and perfectly groomed at all times.
• To inform your superior when leaving his/her station/area for breaks and at end of shift.
• To inform your superior should he/she has any problems with your scheduled working hours.
• To provide a friendly, courteous and professional service at all times.
• To perform the duties with maximum efficiency and in the most productive manner, following the department’s induction and training program and do not hesitate to ask questions regarding the execution of your duties.
• To use all correct standards and methods of service as stated in the Hotel’s Operations Manual.
• To always co-operate, assist and help other areas/stations/people when they are busier than you.
• To initiate new ideas to improve service and encourage all other staff to give their view.
• To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.
• To understand and adhere to the Hotel’s rules and regulations and in particular the policies and procedures relating to Fire, Hygiene, Health & Safety, Cleanliness and the environment.
• To comply with Cyprus legislation and be conversant and act in accordance with any such matters relating to your department.
• To respond to any changes in the department as dictated by the needs of the industry, or Hotel operations.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

QUALIFICATIONS:

1. Preferably: attended Hotel/Catering School specializing in table service.
2. Good knowledge of English is essential. Other languages are considered an additional advantage.
3. Two years’ experience in similar work.
4. Very pleasant and friendly personality, reliable and polite.
5. Very good communication skills.

BENEFITS:

• Due to work permit restrictions, only EU candidates are eligible to apply.
• All applications will be treated with the strictest of confidentiality.
• Interested applicants should apply directly to [email protected]

Kindly note that only successful candidates will be contacted for this position.