Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit a Doorman / Porter for the 5* Elysium Hotel in Paphos.
At Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to learn.
We foster a team culture, thrive on challenges and always aim to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people fell proud to belong.
We offer opportunities for future advancement and skill development through continuous training programme, both in Cyprus and abroad, while at the same time encouraging initiative and rewarding results
JOB PURPOSE
The Doorman / Porter will ensure the smooth running of the Concierge Service, and will serve Guests, VIPs and repeat Guests impeccably, in the most efficient and effective manner, upon their arrival and departure and throughout their stay. Will deliver the highest possible standards of service, and will also be pro-active in maintaining and/or improving the department’s profitability in accordance with Hotel policies, procedures and standards.
MAIN DUTIES
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To understand all room and floor layouts, service and methods of presentation of all products and facilities available.
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To be aware of all arrivals and departures, events, groups and VIP guests.
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To ensure that guests arriving by are greeted warmly, open car doors and in the case of VIPs offer to park their car, and thank them and bid farewell on departure.
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To ensure luggage trolleys are clean and shiny, and that guests' luggage is readily and speedily taken to and from their rooms following the predetermined route and procedures on arrival and departure.
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To sense guest needs and quickly respond to maximum satisfaction.
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To inform the superiors about incidents, observations and developments that affect Guests, the Hotel’s activities and his/her post.
BENEFITS
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An attractive remuneration package based on qualifications and experience
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Career Progression
QUALIFICATIONS
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Graduate of the Lyceum.
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Must speak English and Greek.
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Very good communication skills.
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Pleasant and friendly personality, reliable and polite.
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Driving licence.
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Able to carry guest luggage.
Due to work permit restrictions, only EU candidates are eligible to apply.
All applications will be treated with the strictest of confidentiality.