Columbia Restaurants - Waiters/Waitresses Ayia Napa

SCOPE OF JOB

The main purpose of this role is to provide excellent services and maximize guest satisfaction, by ensuring that Company standards and targets are achieved.

Reports to: 

Restaurant Manager and/or Manager on Duty

Main Responsibilities

• Greet and welcome customers
• Present menus and provide detailed information (F&B menu knowledge)
• Prepare tables by setting up linen, silverware. Glasses
• Offer menu recommendations and daily specials
• Use every upselling opportunity as per standards
• Take accurate F&B orders using POS, Handhelds or order slips
• Serve Food & Drinks
• Maintain clean & tidy dining area and equipment
• Deliver & collect bill payments
• Carry dirty equipment to the kitchen pot wash
• Follow all relevant Health & Safety Protocols & Policies
• Attend job specific trainings
• Attend team communication meetings

KEY REQUIREMENTS

Essential Skills and Knowledge

• Excellent Customer Skills
• Good organizational and communication skills
• F&B basic knowledge
• Excellent knowledge for English & Greek language

Behavioral characteristics

• Approachable and Social
• Team Player
• Ability to work under pressure
• Attention to detail
• Critical Thinking
• Team Spirit
• Flexibility

Level of Experience

• At least 1 year of previous experience in F&B operations in similar position
• Hands on experience with POS, Handheld systems

BENEFITS

• Competitive salary based on experience and qualifications
• Paid annual leave
• 5 days per week working schedule
• Free meal while on duty
• Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun)
• Training and development opportunities
• Career advancement opportunities

All applications will be treated with the strictest confidence.