SCOPE OF JOB

The main purpose of this role is to provide excellent services and maximize guest satisfaction, by ensuring that Company standards and targets are achieved.

Main Responsibilities

· Greet and welcome customers

· Present menus and provide detailed information (F&B menu knowledge)

· Prepare tables by setting up linen, silverware. Glasses

· Offer menu recommendations and daily specials

· Use every upselling opportunity as per standards

· Take accurate F&B orders using POS, Handhelds or order slips

· Serve Food & Drinks

· Maintain clean & tidy dining area and equipment

· Deliver & collect bill payments

· Carry dirty equipment to the kitchen pot wash

· Follow all relevant Health & Safety Protocols & Policies

· Attend job specific trainings

· Attend team communication meetings

KEY REQUIREMENTS

Essential Skills and Knowledge

· Excellent Customer Skills

· Good organizational and communication skills

· F&B basic knowledge

· Excellent knowledge for English & Greek language

Behavioral characteristics

· Approachable and Social

· Team Player

· Ability to work under pressure

· Attention to detail

· Critical Thinking

· Team Spirit

· Flexibility

Level of Experience

· At least 1 year of previous experience in F&B operations in similar position

· Hands on experience with POS, Handheld systems

BENEFITS

· 21 days paid annual leave

· 13th salary and provident fund

· 5 working days per week

· Free meal while on duty

· 15% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Sun, Columbia Pier, Henrys, Columbia Beach Resort, House & Garden)

· Training and development opportunities

· Career advancement opportunities

All applications will be treated with the strictest confidence. Interested applicants may email their CV at [email protected]

Columbia Restaurants - Waiters