Columbia Restaurants - Supervisor
SCOPE OF JOB
The main purpose of this role is to ensure smooth operations of the restaurant, while supervising the front of house team. Will be responsible to organize service flows that maximize guest satisfaction and employee engagement by ensuring that Company standards and targets are consistently achieved.
Reports to:
Assistant Restaurant Manager/ Restaurant Manager
Main responsibilities
Ensure all set up/ opening procedures are followed within restaurant and food pass areas
Report maintenance issues in a timely manner
Liaise with bar and kitchen for stock levels and menu specials
Perform daily pre shift team briefings
Delegate duties to team members on shift and follow up to ensure they are completed
Supervision of the team during service hours to consistently apply the Standards of Operating Procedures
Handle closing bills/cash/visa/vouchers/complimentary
Supervise all closing procedures
Perform daily shift debriefing to Restaurant Manager upon closing
Ensuring HACCP and health and safety policies and procedures are implemented and maintained
Attend job specific trainings
Attend team communication meetings
KEY REQUIREMENTS
Skills and Knowledge
Fluent in English and Greek
Excellent communication and organizational skills
Effective coaching and delegation skills
Excellent food and beverage knowledge
Good knowledge of Health & Safety, Hygiene and Licensing regulations
Behavioral characteristics
Approachable and Social
Team Player
Ability to work under pressure
Attention to detail
Assertive & Fair
Critical Thinking
Integrity (High Moral and Ethical Principles)
Level of Experience
2 years’ experience in the same or similar position
Previous waiting experience
BENEFITS
Competitive salary based on experience and qualifications
Accommodation offered upon request
Paid annual leave
5 days per week working schedule
Free meal while on duty
Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun)
Training and development opportunities
Career advancement opportunities
All applications will be treated with the strictest confidence.
Interested applicants may email their CV at [email protected]
