Columbia Restaurants – Supervisor

Scope of Job

The main purpose of this role is to ensure smooth operations of the restaurant while supervising the front-of-house team. The Supervisor is responsible for organizing service flows that maximize guest satisfaction and employee engagement by ensuring that Company standards and targets are consistently achieved.
Reports to: Assistant Restaurant Manager / Restaurant Manager

Main Responsibilities

• Ensure all setup/opening procedures are followed within restaurant and food pass areas

• Report maintenance issues in a timely manner

• Liaise with bar and kitchen for stock levels and menu specials

• Perform daily pre-shift team briefings

• Delegate duties to team members on shift and follow up to ensure they are completed

• Supervise the team during service hours to consistently apply the Standards of Operating Procedures

• Handle closing bills (cash/visa/vouchers/complimentary)

• Supervise all closing procedures

• Perform daily shift debriefing to the Restaurant Manager upon closing

• Ensure HACCP and Health & Safety policies and procedures are implemented and maintained

• Attend job-specific trainings

• Attend team communication meetings

Key Requirements

Skills and Knowledge

• Fluent in English and Greek

• Excellent communication and organizational skills

• Effective coaching and delegation skills

• Excellent food and beverage knowledge

• Good knowledge of Health & Safety, Hygiene, and Licensing regulations

Behavioral Characteristics

• Approachable and social

• Team player

• Ability to work under pressure

• Attention to detail

• Assertive and fair

• Critical thinking

• Integrity (high moral and ethical principles)

Level of Experience

• 2 years’ experience in the same or similar position

• Previous waiting experience

Benefits

• Competitive salary based on experience and qualifications

• Accommodation offered upon request

• Paid annual leave

• 5 days per week working schedule

• Free meal while on duty

• Up to 15% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun)

• Training and development opportunities

• Career advancement opportunities

All applications will be treated with the strictest confidence.
Interested applicants may email their CV to [email protected]