Columbia Restaurants – Cashier / Sales Assistant

Scope of Job

The main purpose of this role is to assist the guests with the in-store checkout process by providing excellent service and ensuring that company standards and targets are achieved.
Reports to: Restaurant / Bar Manager and/or Manager on Duty

Main Responsibilities

• Handling all cash and Visa transactions with customers

• Assisting customers and colleagues throughout the check-out process

• Maintaining adequate change denominations in the cash drawer

• Ensuring pricing is accurate in the system as per menu display

• Greeting customers when entering or leaving the establishment

• Guiding them and providing relevant information

• Resolving customer complaints

• Reporting incidents concerning guests

• Maintaining clean and tidy checkout areas

• Communicating with outlet management

• Following all relevant Health & Safety Protocols & Policies

• Attending job-specific trainings

• Attending team communication meetings

Key Requirements

Essential Skills and Knowledge

• Good organizational and communication skills

• Fluent in Greek and English

• Basic PC knowledge and familiarity with electronic equipment (e.g., cash register, scanners, money counters, etc.)

• Strong communication and time management skills

• Customer satisfaction-oriented

• Sales skills

• F&B basic knowledge

• Excellent knowledge of English & Greek languages

Behavioral Characteristics

• Approachable and social

• Team player

• Ability to work under pressure

• Attention to detail

• Critical thinking

• Team spirit

• Flexibility

Level of Experience

• Proven working experience as a cashier

• Proven customer service experience

Benefits

• Competitive salary based on experience and qualifications

• Accommodation offered upon request

• Paid annual leave

• 5 days per week working schedule

• Free meal while on duty

• Up to 15% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun)

• Training and development opportunities

• Career advancement opportunities

All applications will be treated with the strictest confidence.
Interested applicants may email their CV to [email protected]