Casale Panayiotis - Waiter

Company Overview:

• Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine-tasting.
  
  

Job Description:

• The Waiter is an integral part of the dining experience at Casale Panayiotis. Responsible for providing exceptional customer service and delivering high-quality food and beverages to guests. Ideal candidates have a strong passion for hospitality and are dedicated to ensuring a memorable dining experience.
  
  

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide detailed information about menu items.
• Take food and beverage orders accurately and efficiently.
• Assist guests in making menu choices, including providing recommendations and handling special requests.
• Serve food and beverages to guests according to established standards.
• Monitor and maintain dining area cleanliness and appearance.
• Handle guest inquiries and complaints politely and promptly.
• Process payments and ensure accurate billing.
• Collaborate with kitchen staff to ensure timely delivery of food and drinks.
• Adhere to all food safety and sanitation guidelines.
• Upsell and promote menu items, specials, and promotions.
• Assist with setting up tables and decorations for special events and occasions.
• Continuously strive to provide exceptional customer service and exceed guest expectations.
  
  

Requirements:

• High school diploma or equivalent.
• Proven experience as a waiter or server.
• Excellent communication and customer service skills.
• Knowledge of food and beverage menus and specials.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Basic math and cash handling skills.
• Knowledge of food safety and sanitation practices.
• Availability to work weekends, holidays, and evenings as needed.
• Fluent in English; knowledge of other languages is an asset.
  
  

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and advancement within the company.
• Encouragement to join a passionate, hospitality-driven team and contribute to creating memorable guest experiences.