BROWN HILLS - FRONT DESK AGENTS

Position Overview:

We are looking for friendly, professional, and service-driven Front Desk Agents to be part of the opening team at our brand-new hotel in Paphos, Cyprus. As the first point of contact for our guests, you will play a key role in creating an exceptional first impression and ensuring a smooth, welcoming experience throughout their stay.

Key Responsibilities:

• Greet guests with warmth and professionalism, ensuring a smooth and efficient check-in and check-out process.

• Handle guest requests, questions, and concerns with care, accuracy, and a can-do attitude.

• Manage room assignments and reservations using the hotel’s property management system.

• Coordinate with housekeeping, maintenance, and other departments to meet guest needs in real time.

• Maintain a clean and organized front desk area, upholding the highest standards of appearance and service.

• Process payments and invoices accurately, handling cash and card transactions with attention to detail.

• Stay informed about hotel services, local attractions, and events to offer helpful recommendations to guests.

• Support other front office functions as needed, including concierge and guest relations tasks.
  
  

Qualifications:

• Previous experience in a front desk, receptionist, or guest service role - hospitality experience is a strong plus.

• Excellent communication and interpersonal skills; a natural ability to connect with people.

• Comfortable working in a fast-paced environment and multitasking with a smile.

• Fluent in English and Greek; additional languages are highly appreciated.

• Familiarity with hotel systems (e.g., PMS software) is a plus but not required - we’ll train the right person.

• Willingness to relocate or already living in Paphos, Cyprus.
  
  

What We Offer:

• The chance to be part of a prestigious international hotel brand from day one.

• A supportive and inclusive work culture that values your personality and potential.

• Opportunities for growth, learning, and career development.

• A front-row seat to the beauty of the Mediterranean—and the satisfaction of helping others enjoy it too.
  
  

How to Apply:
Send your CV and a short cover letter to [email protected]. Tell us why you’d be a great fit—we’d love to meet you!