Back Office Officer (VAC-J3445)
Create your CV now!Employer Details
StaffMatters is a well-established, professional Recruitment and HR Services company in Cyprus, where we continually strive to offer superior service with an unwavering personal approach. We recruit staff for both permanent and temporary / contract positions and we find jobs for job seekers. We find you the experts you need to work for you, and we are experts at finding you work. And we are really good at it!
Which legitimately makes us: Experts at Work!
Job Description
Our top-notch team of professionals is rapidly growing, and we are currently looking for an experienced Back Office Officer to join us.
The group is a specialized company for outsourced omnichannel customer support, experience, and complaint handling. Our aim is to optimize your clients' experience, established upon the reliability and security of your services.
Main responsibilities:
Processing deposits, withdrawals and refunds based on the established policies and procedures
Ensuring compliance with the company’s anti-money laundering procedures
Assisting internally all departments with any issues related to client funds
Assisting and coordinating with sales/relation/support teams of the company’s shift
Maintaining records in relation to clients’ transactions
Preparing customer balances and reconciling accordingly
Providing suggestions on system enhancements
Performing other ad hoc tasks as requested
Requirements:
At least 1 year of experience in a similar role is a must.
Good understanding of banking and third-party payment provider systems.
Ability to work as part of a team.
Fluency in English Language is a must.
Computer literate and knowledge of Microsoft Office software
Bachelor’s degree in business/accounting/finance/economics or related field will be considered as an advantage.
Strong attention to detail and procedures
Knowledge of CRM platforms will be considered as an advantage.
Benefits:
Up to 3k Gross according to qualifications and experience.
Private Medical Insurance after completion of the first 3 months of employment.
Employee Referral Bonus.
21 days of Annual Leave.
5 days of Paid Sick Leave.
Corporate discounts.
Free snacks and beverages daily, complimentary lunch on Fridays and sweet Mondays’ brunch to seize the week.
Amazing Opportunities for career advancement vertically and horizontally.
Magnificent Corporate Events and Team building activities.
And many more….
Working hours:
The successful candidate should be able to work on rotation shifts 07:00-16:00, 08:00-17:00 and 09:00-18:00, and certain public holidays when requested.
TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference: Back Office Officer - VAC-J3445. We look forward to hearing from you!
Information
Cyprus, Limassol
Back Office Employee
Customer Services
5 hours ago