Back Office Assistant (Italian speaking) (VAC-J3702)
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StaffMatters is a well-established, professional Recruitment and HR Services company in Cyprus, where we continually strive to offer superior service with an unwavering personal approach. We recruit staff for both permanent and temporary / contract positions and we find jobs for job seekers. We find you the experts you need to work for you, and we are experts at finding you work. And we are really good at it!
Which legitimately makes us: Experts at Work!
Job Description
Our client is an online broker in Limassol. On their platform you are able to trade in more than 26 countries and you have access to 120 stocks worldwide. Clients can invest independently in shares, options, etc. They are looking for an Italian Back Office Assistant who will focus on on lead management and account onboarding. This role involves direct interaction with potential and new clients, supporting them through the account opening process and ensuring a smooth onboarding experience. You will be part of a desk of 4 Italian colleagues, within a relatively young but fast-growing company with several thousand active clients.
Responsibilities:
Call potential clients and conduct welcome calls for newly onboarded clients
Upload account opening documents and confirm initial deposits
Respond to client inquiries related to account status, documentation, and onboarding process
Send welcome emails and standardized communications
Manage multiple systems simultaneously (CRM, Excel sheets, phone, etc.)
Requirements:
Native Italian and fluent English skills
Strong computer skills and ability to navigate different systems efficiently
Comfortable working with multiple screens
Excellent communication skills, both verbal and written
Strong multitasking and organizational abilities
Attention to detail and reliability
No specific educational background required
Financial knowledge is a plus but not mandatory
Located in Limassol area
Working hours:
The working hours are Monday to Friday and would involve one of the following shifts:
09:30 to 18:30
10:30 to 19:30
or 11:30 to 20:30.
The company is open to discussing and agreeing on a specific shift for the selected candidate (onsite role).
TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference: Back Office Assistant (Italian speaking) - VAC-J3702. We look forward to hearing from you!