Educational Level

College degree or equivalent professional training

Minimum Requirements

• Minimum 3 years’ previous experience as a Receptionist in the hotel industry
• 1 years of supervisory role at Front Office operations in the Hotel industry is preferred

Position summary/ Responsibilities

The Senior, Front Operations is responsible for supervising the daily operations of the Front Desk. The Senior, Front Operations ensures maximum guest satisfaction and maintains professional standards of service, ensuring check-in, check-out, cashiering in accordance with departmental set service standards.

Required experience/skills  

• Experience in working on a 5-star hotel - providing high end services     
• Computer literate Opera/ Opera cloud familiarization  
• Excellent interpersonal and customer service skills
• Professional written and spoken communication skills                                 
• Must be able to stand for long period of time                                         ·
• Must be able to handle foreign currency

Work schedule- shifts

• Ability to work shifts in a 24/7 operation
• 6 days /week                     
• 9 hours per shift with a total of 1-hour break.

Remarks

When working in CY Public Holidays the payment per working day will be extra paid.  Training will be provided

Offer Package

• Basic NET salary per month: TBC 13th salary)
• No flight ticket will be provided
• Accommodation is to be provided by the company covering all utility bills   

Other requirements

• From any European country
• No visible tattoos or piercing (eyebrow, lips)                                                                         
• Well shaved, short haircut                                                                                                          
• Picture and Video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t ‘shirt (no long sleeved shirts)

All applications must include a personal CV and should be sent to: [email protected]

All CVs will be treated in strict confidence.