Job Description

Educational Level

Minimum High School Certificate

Minimum Requirements

  • One year or above relevant experience in customer services field                                             
  • Good level of English is a must any other language will be considered as a strong advantage

Position summary/ Responsibilities 

The Host, Loyalty Services operates the Loyalty Club and casino promotion counters, including any on floor assistance to members or casino patrons. The Host provides services to fulfil and support all Membership program maintenance, benefits, complimentary and other tasks as set by management.  Acts as a front-line service representative on behalf of Cyprus Casinos and City of Dreams Mediterranean ensuring a high standard of guest relations is provided to all patrons in accordance with established service standards.

Required experience/skills and competencies

  • Flexible and accommodating
  • Receptive and versatile in adopting new approaches and practices to meet changing circumstances
  • Must have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
  • High adaptability to various assigned job tasks
  • Ability to work under pressure, energetic and enthusiastic
  • Possesses strong time management skills
  • Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances, standing for prolonged hours

Work schedule- shifts

  • Ability to work shifts in a 24/7 operation
  • 6 days /week
  • 9 hours per shift with a total of 1-hour break.

Remarks

When working in CY Public Holidays the payment per working day will be extra paid. Training will be provided

Offer Package

  • Basic NET salary per month: EUR 1145 (13th salary provided)
  • No flight ticket will be provided
  • Accommodation is to be provided by the company covering all utility bills                                 

Other requirements

  • From any European country
  • No visible tattoos or piercing (eyebrow, lips)
  • Well shaved, short haircut
  • Picture and video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t ‘shirt (no long sleeved shirts)

 

All applications must include a personal CV and should be sent to: [email protected]

All CVs will be treated in strict confidence.

Information

Cyprus, Limassol

Host

Casino

a year ago


Experience Required:
1+ year
Education Required:
High School Diploma

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