Educational Level

Bachelor’s degree in hospitality or related field.

Minimum Requirements

• 1 year of Receptionist experience in a 5-star luxury hotel is essential                           
• Excellent interpersonal and customer service skills                                        
• Good command of English is a must any other language will be considered as a strong advantage- Opera cloud experience will be consider an advantage     

Position summary/ Responsibilities

The Agent, Front Office is responsible for delivering a positive and quality customer service experience through providing check-in, check-out and related services to guests and visitors to City of Dreams Mediterranean in accordance with departmental set service standards.

Required experience/skills  

• Experience in working on a 5-star hotel - providing high end services   
• Computer literate Opera/ Opera cloud familiarization
• Excellent interpersonal and customer service skills
• Professional written and spoken communication skills                                
• Must be able to stand for long period of time
• Must be able to handle foreign currency

Work schedule- shifts

• Ability to work shifts in a 24/7 operation
• 6 days /week
• 9 hours per shift with a total of 1-hour break

Remarks

When working in CY Public Holidays the payment per working day will be extra paid.  Training will be provided

Offer Package

• Basic NET salary per month:  EUR 1015- (13th salary provided)         
• Flight Tickets:  Upon Arrival and Departure    
• Accommodation: Provided    

Other requirements

• Non-EU (Ukraine, Belarus, Moldova, Serbia, Kazakhstan, Georgia or any other country close to Europe)
• No visible tattoos or piercing (eyebrow, lips)                                                     
• Well shaved, short haircut
• Picture (via email) and Video (via WhatsApp, Viber) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t ‘shirt (no long sleeved shirts)

All applications must include a personal CV and should be sent to: [email protected]

All CVs will be treated in strict confidence.