Educational Level

Minimum High School Certificate

Minimum Requirements

• Minimum 1-year relevant experience in a sales and business development position, preferably in the casino industry
• English conversational level is a must any other language will be considered as a strong advantage 

Position summary/ Responsibilities

The Executive Host, Executive Services is responsible to carry out customer service and sales activities set by management addressing the local and International market through Loyalty Program structure and Tiers. Acts as a front-line sales and customer service ambassador on behalf of City of Dreams Mediterranean/C2 Cyprus Casinos and ensures a high standard of guest relations is provided to all Mass customers in accordance with established service standards. In addition, locates and develops/ acquires new business. All dealings with internal Mass customers must be efficient, effective and professional at all times.

Required experience/competencies

• Excellent command of English language
• Ability to converse in a foreign language(s)- Arabic, Farsi, Hebrew, Chinese or Russian will be an added advantage                                                   
• Must have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
• Computer literate
• Excellent interpersonal and communication skills
• Proven customer service orientation and commitment to continuous improvement
• Excellent negotiation skills and time management skills
• Analytic an able to define problems, collect data, establish facts, and draw valid conclusions

Work schedule- shifts

• Ability to work shifts in a 24/7 operation
• 6 days /week
• 9 hours per shift with a total of 1-hour break.

Remarks

When working in CY Public Holidays the payment per working day will be doubled, Training will be provided

Monthly Salary

• Basic NET Salary per month EUR 1200  ( 6/1) (13th salary provided)      
• No flight ticket will be provided
• Accommodation is to be provided by the company covering all utility bills

 Other requirements

• From any European country
• No visible tattoos or piercing (eyebrow, lips)
• Well shaved, short haircut
• Picture and video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t ‘shirt (no long sleeved shirts)

All applications must include a personal CV and should be sent to: [email protected]

All CVs will be treated in strict confidence.