Czech Speaking Customer Support Agents (Ref: CS1020) – Crowd Tech Ltd
Create your CV now!Job Description
Crowd Tech Ltd, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission, is seeking to recruit Czech Speaking Customer Support agents, to join their team at their offices located in Limassol, Cyprus.
The role will include the following responsibilities:
Assist Back Office with follow up on Know-Your-Client documentation
Deal directly with clients via the phone, live chat and email
Addressing client queries regarding trading and the instruments that are available to them
Training new clients on company’s platforms and trading tools
Providing information on technical and fundamental analysis to clients via online sessions
Respond promptly to clients’ inquiries and resolving accordingly
Communicate and coordinate issues with other departments
Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service.
Preferable Experience and Qualifications:
University or College degree in any field
Good communication, presentation and negotiating skills
The ability to work quickly, under pressure and to deadlines
The ability to work to a high degree of accuracy
Ability to analyse and orientate quickly
Able to work on own initiative
High level of self-motivation
The ideal candidate will have the following characteristics:
Previous experience in the Forex industry will be considered as an advantage
Excellent knowledge of Microsoft Office
Knowledge of Czech & English Language – Greek will be considered an advantage
Team player
EU citizen or a legal work Permit
Currently living in Cyprus
The company offers:
Competitive remuneration package
Medical insurance after passing the probation period
Excellent work environment.
To apply for the position please forward your CV to, [email protected] quote the Reference No. CS1020, as well as detailing your Salary expectationDue to the high volume of CV’s we receive, applications without salary requirements or reference number will not be considered.Closing Date for applications: 23/10/2020
Information
Cyprus, Limassol
Customer Support
Financial Services
3 years ago
University Degree