Job Description

Crowd Tech Ltd, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission, is seeking to recruit Czech Speaking Customer Support agents, to join their team at their offices located in Limassol, Cyprus. 

The role will include the following responsibilities:

Assist Back Office with follow up on Know-Your-Client documentation

Deal directly with clients via the phone, live chat and email

Addressing client queries regarding trading and the instruments that are available to them

Training new clients on company’s platforms and trading tools

Providing information on technical and fundamental analysis to clients via online sessions

Respond promptly to clients’ inquiries and resolving accordingly

Communicate and coordinate issues with other departments

Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service.

Preferable Experience and Qualifications:

University or College degree in any field

Good communication, presentation and negotiating skills

The ability to work quickly, under pressure and to deadlines

The ability to work to a high degree of accuracy

Ability to analyse and orientate quickly

Able to work on own initiative

High level of self-motivation

The ideal candidate will have the following characteristics:

Previous experience in the Forex industry will be considered as an advantage

Excellent knowledge of Microsoft Office

Knowledge of Czech & English Language – Greek will be considered an advantage

Team player

EU citizen or a legal work Permit

Currently living in Cyprus

The company offers:

Competitive remuneration package

Medical insurance after passing the probation period

Excellent work environment.

 To apply for the position please forward your CV to, [email protected] quote the Reference No. CS1020, as well as detailing your Salary expectationDue to the high volume of CV’s we receive, applications without salary requirements or reference number will not be considered.Closing Date for applications: 23/10/2020 

Information

Cyprus, Limassol

Customer Support

Financial Services

3 years ago


Education Required:
University Degree

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