Junior Customer Service Advisor – Limassol – Gan Direct Insurance
   Junior Customer Service Advisor – Limassol – Gan Direct Insurance

  
- Full Time
  
Limassol
  
Posted on: 14/09/2020

Job Details

Industry-: Insurance Services
Experience :- 2+ years
Qualification:- University Degree
Job Description:-

Customer Service Advisors at Gan Direct receive industry-leading training and coaching until they assemble proven ability to manage a high-volume workload in a polite and constructive manner, with a solid record of success in trouble shooting and problem solving. A Customer Service Advisor is a committed team member who consistently achieves customer service goals, productivity and sales targets, while adding significant value to the Company’s commitment of exceeding customer satisfaction. If you fit this profile, then Gan Direct is the right place for you!

As a Customer Service Advisor, you will be:

Presenting, promoting and selling Gan Direct products in order to fit the customer’s needs, face to face and over the telephone

Handling customer needs, enquiries and complaints with efficiency, ensuring that the customer is fully satisfied, offering empowered solutions to customer’s issues

Explaining policy details to customers, including covers, benefits, services and policy exclusions with utmost honesty and transparency

Developing strong customer relationships

Handling cash and proceeding with banking transactions

Willing to travel to other cities throughout Cyprus when required

Participating in training sessions for Continuous Learning and Development

  Requirements:

University degree in Business Administration, Economics, or studies in a related field

Basic Insurance Certificate (PASC) or Insurance Diploma will be considered an advantage

Minimum 2 years of experience in the customer service and sales field

Excellent verbal and written communication skills in English and Greek

Computer literacy (MS Office: Word, Excel, Power Point etc.)

Telephone etiquette and good interpersonal skills

Energetic, enthusiastic, quick learner

Sales-target oriented

Ability to work efficiently under pressure

Strong organizational and interpersonal skills

To apply, please complete our online application form. For more information, visit our website.

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