Job opportunity-Guest Services Officer in Ayia Napa-Cyprus
   Job opportunity-Guest Services Officer in Ayia Napa-Cyprus

  
Full Time
  
Ayia Napa
  
Posted on: 12/02/2020

Job Details

Industry-: Hospitality
Job Description:-

A 5* Hotel is seeking to recruit in order to cover its needs in Ayia Napa

Guest Services Officer

What we expect from you:

  • To escort educational groups on a tour of the hotel and provide relevant information folders;
  • To be available and extend a warm, natural welcome and farewell to all hotel guests;
  • To contact all regular and VIP guests upon arrival and maintain such contact at regular intervals.
  • To assist all guests with their inquiries and concerns and solve any minor problems that may arise;
  • To handle any guest complaints and queries whenever necessary;
  • To offer guests suggestions that will make their stay more enjoyable;
  • To process guest questionnaires and produce the monthly guest satisfaction report;
  • To coordinate weekly welcome Management Cocktail Parties for guests.
  • To promote and actively participate in all Public Relations activities.

Qualifications & Experience:

  • Holder of a Hospitality Management, Public Relations or other related Diploma
  • Minimum 3 years of experience in another 4 or 5-star hotel
  • Warm personality with a guest-oriented approach
  • A good team player who can support all departments
  • Fluent in English and Greek. Any other languages will be considered as an advantage
  • Advanced computer skills.
  • EU citizen or an EU work permit holder

Offered:

  • Attractive salary package

Interested candidates may send their CVs at: info@jobplacement.com.cy

 

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